Viva Therapies

Working with London’s finest hotels and spas since 2007, Viva Therapies has earned the trust and confidence of our exclusive clientele over the last decade.

About US

Viva Therapies offers a wide range of Massage, Beauty, Hair & Makeup and Fitness services. We provide on-demand services delivered to you, at your Home, Hotel or Spa. Book your treatments from as little as 30 minutes notice using our live booking system. 

Viva Therapies

QUALITY & RELIABILITY, INSPIRED BY ATTENTION TO DETAIL & EXPERIENCE

We are a fully managed service, with our office team taking customer calls and coordinating our specialists from 9 am to midnight, 7 days a week, to ensure punctuality and quality control procedures are followed.

We are not a start-up, but we have embraced digital and mobile technologies to develop a bespoke system, with unique quality control and security features to ensure a professional and reliable service is provided at all times.

LIVE BOOKING PLATFORM, AT YOUR CONVENIENCE

Our real-time booking system provides instant access to a full range of luxury spa, salon and fitness services. With live availability, you can view and select a specialist of your choice.

It is very easy to use and you can literally make a confirmed booking in 30 seconds.

MANDATORY QUALITY CONTROL STEPS MONITORED LIVE

We have specific steps within our team mobile app which must be followed in order to complete all bookings.

These steps are monitored live within the office to ensure every piece of information regarding your booking is with your chosen team member and that they are following all specific instructions and procedures.

OUR TEAM OF DEDICATED AND EXPERIENCED PROFESSIONALS

All Viva team members go through several stages of interviews, trade tests as well as induction training before they are accepted onto the team.

We take on candidates from various recruitment agencies, our website and through personal recommendation.  We look for people with a positive energy and exceptional skills who are a pleasure to work with.

 

SPECIALISTS FOR ALL OCCASIONS

Viva Therapies offer a full range of luxury spa, salon and fitness services.

Our team of specialist provide an extensive selection of massage treatments, manicures, pedicures, facials, hairdressing, makeup, personal training and yoga therapies.

 All our services and team members are available to view and you can book instantly on our site or through your mobile/ or tablet.

Management

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Raquel Vaccioli

Founder & Managing Director

Raquel is the founder, owner and managing director of Viva Therapies, having built up her business single-handedly after starting out as a therapist in her 20s. 

Originally from Sao Paulo in Brazil, Raquel decided to leave her close family to follow her heart and make a success in the wider world. So, at the age of 20, with determination, she saved up enough money to buy her flight tickets to London to begin her new life!

With courage, and an infrangible spirit to follow her heart…Raquel moved to London, where she could not speak the language, didn’t know anybody, and only a month of prepaid accommodation so far away from the language school she enrolled in, she could not afford to get there.

Indescribably, overcoming every obstacle, Raquel transcended into the founder, owner, and Managing Director of Viva Therapies.

Because of her exceptional abilities as a massage therapist, she has met and worked with prominent names in the film & music industries, sporting icons including Mohammad Ali and Pele as well as royal families.

Far from a start-up, Raquel built her business the old-fashioned way: with her own money, integrity, fair play, and, most importantly, a desire for perfection and the responsibility to deliver it.

Viva Therapies is more than a company to Raquel, it reflects her strongly held values and commitment to providing exceptional service and enriching experience for all her clients. 

Raquel knows everything there is to know about her business and every little detail matters to her, and it is this passion that goes into every step of a customer’s journey with Viva Therapies.

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Sophia

Sophia is a professional in client relations at Viva Therapies. She graduated with a degree in communications, focusing on advertisements and audiovisuals. Sophia uses that background knowledge to provide the best environment for clients by focusing on efficiency and professionalism. Working at Viva allows her to embrace her proactive personality and have unique daily experiences.


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Oscar

Oscar has built a reputable career in customer service that spans over 15 years. Starting from the ground up, I have gained comprehensive knowledge and insight into every facet of the sector, enabling them to deliver exceptional service consistently.

Passionate about customer satisfaction, he always prioritised the customers, going above and beyond to ensure each interaction results in a positive experience at Viva Therapies. He believes that a happy customer is not only beneficial for business growth but also integral to building a loyal customer base, a philosophy that has guided their work ethic over the years.


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Amanda

Amanda has experience working for 6-star hotels in Brazil, where she is originally from. She is formed in communication and focused on business, her passion and where she finds her inner growth. She trusts that she can develop ways to bond with people through her work.

Being in Viva Therapies allows her to learn how to provide clients with a better experience and embrace new challenges.


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Mayra

Mayra is a professional in client relations at Viva Therapies. She is also a fully qualified beautician; she understands the journey for a customer from beginning to end, always striving for the best customer satisfaction.


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Ryan

Ryan has been a friendly and approachable individual with Viva Therapies since 2019. He mainly works in the background, handling recruitment and administration duties.

He is passionate about the guest experience and the small details that make the moment memorable.

We offer tailored and bespoke services

If you can’t find what you need on our website or you have any special request or requirements, please get in touch to see how we can help.

Contact US

Viva Therapies Organic Aromatherapy Oils

Using only our amazing blends of organic aromatherapy oils, organic grapeseed & organic almond oil.

All of our luxurious massage treatments include the choice of one of these fantastic & exclusive organic massage oils

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